Last updated at: 2024/07/10
We at Julius respect your data privacy and are strongly committed to keeping secure any data we are provided. Below are several best practices we have implemented to protect your data. This policy explains how we handle your personal data and the measures we take to protect it.
We collect personal information that you voluntarily provide to us when you use our services or communicate with us.
When you create an account, we collect information such as your name, contact details, account credentials, and transaction history. This helps us manage your account and provide our services effectively.
When you use our services, especially our AI data scientist features, we collect the personal information included in the input, file uploads, or feedback you provide. This "Content" is necessary for us to deliver accurate and relevant analysis.
If you communicate with us via email, chat, or other methods, we collect your name, contact information, and the contents of your messages to assist you better.
When you visit or use our services, we automatically receive certain information about your device and usage.
Our servers automatically record information like your IP address, browser type, date and time of your request, and how you interact with our services. This helps us monitor security and improve our services.
We collect information about how you use our services, such as the content you view, features you use, actions you take, and your time zone and country. This data helps us understand user preferences and enhance your experience.
We receive information about the device you use to access our services, including the device name, operating system, device identifiers, and browser type.
Our vendors use cookies to store information and improve your experience. Cookies are small data files stored on your device. You can adjust your browser settings to manage cookies. For more details, please visit
We use analytics tools, like Facebook Pixel and PostHog, to understand how users interact with our services. This helps us measure the effectiveness of our advertising and make informed decisions to improve our services.
We use your personal information for various purposes, including:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
We do not sell your personal information. We may share your information with:
You have control over your personal information and can:
We implement various security measures to protect your personal information, including:
Our designated Privacy Officer oversees all aspects of privacy compliance. They maintain our policies and processes and conduct annual privacy assessments with our engineering staff to identify and mitigate potential security vulnerabilities.
We perform regular audits of our data handling practices, including protocols from our Data Management and Retention Policy. These audits assess compliance with privacy laws and internal policies and are part of our annual SOC 2 compliance evaluation.
We maintain and regularly update a detailed data inventory that documents all stored data, its purpose, necessity, and storage location.
We respect your privacy and ensure that you have control over your data:
All employees are required to complete an annual privacy awareness training program provided by a certified third-party security vendor. We track completion rates as a key performance indicator (KPI).
We integrate privacy considerations into the design and development of all new business processes, products, and services. Data Protection Impact Assessments are conducted as part of our regular development lifecycle.
We have comprehensive policies in place for handling privacy incidents, documented in our security and compliance management platform.
Our privacy governance policies are reviewed annually or when significant regulatory changes occur to ensure continued compliance.
We monitor the effectiveness of our data governance through KPIs such as:
The Privacy Officer presents regular reports on data governance and privacy compliance to senior management, highlighting areas of risk, compliance gaps, and initiatives for improvement.
We conduct periodic reviews and leverage insights from audits and annual training to continuously enhance our privacy practices.
This privacy policy is regularly reviewed and updated to ensure ongoing compliance with international, national, and industry-specific privacy regulations.
Our main service provider, OpenAI, mirrors our dedication to data security. OpenAI employs best-in-class technical protections and maintains robust encryption for data security in transit. Below, you'll find more about how OpenAI's security measures work to protect your information.
For more information on OpenAI's API data privacy and security measures, you can read their API data usage policies. If you are interested in data privacy information regarding the data sent to ChatGPT through our plugin, you can view OpenAI's privacy policy for its consumer applications here.
Anthropic is another service vendor of ours. Similar to OpenAI, Anthropic also does not use data sent to their API to train their model. If you are interested in diving into Anthropic's privacy policy further, you can read it in full here.
Google retains Gemini Apps activity data for up to 18 months by default. While Google uses data to improve their services, they state that they do not directly train on individual prompts. However, human reviewers may read and process prompts and outputs for quality improvement. For Google Cloud users (which we are), prompts and tuning data are not used to train or enhance foundation models. For more detailed information, you can refer to:
- Gemini Apps Privacy Hub
- Gemini API Additional Terms
- Generative AI and Data Governance
As commercial customers, we have opted out of having their API data used for training and improving Cohere's models. When opted out, data is not used for model training or enhancing Cohere's offerings. For highly sensitive scenarios, Cohere may grant a zero data retention opt-out upon review. All their services are hosted on Google Cloud Platform in the United States. For more detailed information, you can refer to:
- Cohere Privacy Policy
- Cohere Data Usage Policy
At Julius, we value your trust, and we deeply understand the importance of protecting your data privacy and security. Our terms are designed to help you understand our processes, the care we invest in your data, and how we create a safe and secure service. You can view our TOS here.
If you have any questions about this Privacy Policy, please contact our Privacy Department at team@julius.ai.
By using our services, you agree to the terms outlined in this Privacy Policy.